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Tami Gaines
TAKES IT BEYOND INSTRUCTIONAL DESIGN

Ready to take your training and education initiatives to the next level ?

I’m a fully-remote Instructional Designer, eLearning consultant and platform trainer with a secure, dependable virtual office, tech skills and over 20 years’ experience collaborating in today’s team driven, project-based environment. I was a home-based business/marketing strategy consultant (Sage Enterprises, LLC) before remote became a “thing”!  I’m motivated by designing trainings that demonstrate a clear learning journey with measurable results.  I’m efficient, self-driven, and, because of my breadth of experience, can jump into any learning environment and hit the ground running in hours not weeks.

How Can I Be of Service?

That’s what I ask right after I get to know someone a bit. Having a service mindset is just one of my driving philosophies. It allows me to quickly connect with colleagues and audiences. If you’re like most companies looking for a Professional to add to your learning team. I can help support you with end-to-end training solutions that are driven by today’s most advanced digital learning tools to create high-energy, high engagement programs. I’m proud to be one of a small group of people that are certified in Accelerated Learning technologies that allow people to learn more, faster and retain it.


CONTACT ME

Take a Peek

I’m a highly motivated, seasoned Instructional Designer, eLearning consultant and platform trainer with broad industry experience that includes:

Consumer Products

Pharmaceuticals

Manufacturing

Education

Healthcare

Financial Services

Publishing

Retail

Entertainment

Not-for-Profit

Government

Education

Technology

Hospitality

Wellness

Beauty

Retail

Quick snapshot of my credentials:

Value-Added Experience

Tami Knows Tech

Tami has used educational, marketing and business technology tools for the multimedia design and production of videos, adaptive e-learning, instructor and learner materials, and educational games.

Adobe Acrobat
Adobe Captivate
Adobe Illustrator
Adobe InDesign
Adobe Marketing Cloud
Adobe Photoshop
Animate
Articulate Storyline
Basecamp
Camtasia
Constant Contact
Eloqua
Facebook Ads Manager
Facebook Pixel
Google Ads Manager
Google Ad Words
Google Analytics
Hootsuite
Hubspot
Infusionsoft
Mailchimp
Marketo
MS Excel
MS Project
MS Word
MS Powerpoint
MS Outlook
G-Suite
Salesforce
Salesforce Marketing Cloud
Sharepoint
Sprout Social
Visio
WordPress
Workfront 


VIEW Tami’s Resume

Tami’s Training Style

Tami Can Take On:

Training & Assessment Strategy Development

An overall assessment of the organization, its learning needs (from individual, departmental and company standpoints), developing learning personas, content recommendations, delivery methods, resource requirements and measurement frameworks.

Instructional Design

Working in state-of-the-art interactive development environments, I create unique learning solutions that drive results. Research, develop and design training decks, storyboards, and learning assets with an eye toward maximizing UI/UX with a variety of today’s top-tier graphics tools. This includes eLearning solutions that offer learners comprehensive, interactive and dynamic experiences based around SCORM-compliant resources.

Multi-Year Program Development

I create Multi-Year Training and Exercise Plans (MYTEP) that establishes overall exercise program priorities and outlines a multi-year schedule of training and activities designed to address those priorities with an increasing level of complexity over three to five years. It is reviewed on an annual basis to ensure that the plans are meeting established KPIs.

Train the Trainer

If your organization has a small learning and development team or a limited budget, using a train the trainer program could be an important part of your talent development solution. I develop, deliver and ensure a train the trainer framework that turns employees into subject matter experts who can then teach other members of your organization.

Multi-language and Localization

I can adapt and deploy learning content to global, multi-language regions and manage the vendors who provide design and translation services.

Legacy Content Conversion

Converting legacy content is rarely a purely technical process. I can help you review and select the legacy content from both conceptual (re-writing and re-structuring content) and planning perspectives for the conversion itself.

Learning Management Systems & Processes

I rely on analytics and best-in-class LMS to build and optimize learning processes (and the people that run them) to ensure content development is completed and deployed in a manner that optimizes both efficiency, quality and usage.  

Diversity, Equity & Inclusion Training Strategy Development

The first diversity training I led was nearly 15 years ago – well before global protests raised awareness of inequities in all aspects of our lives. I can support your DE&I initiatives by advising and recommending scalable training content through an on-demand platform that include case studies, videos, stories and other innovative approaches that meet today’s challenging HR environment.

Content Development & Management

Oversee the end-to-end content lifecycle process (strategy, ideation, production, distribution and measurement). This includes conducting audits and assessments to identify required net new content, and content that needs to be retired/refreshed to meet agreed upon learning strategies.

PARTIAL CLIENT LIST







NOTABLE PROJECTS

Jobs To Be Done Framework

PROBLEM: Organization consistently missed revenue goals and “reached with training” KPIs

SOLUTION: Collaborated with the Marketing Science team to develop an all-new, customer-centric training approach that begins with categorizing, defining, capturing and organizing customer needs (internal and external) in one document so that all communications across the company are consistent in messaging and training approach. Used to developed training and education content arc for the company’s largest global event that reaches 100,000 participants. Includes in-person, on-platform and virtual programming.

Improving Employee Retention

PROBLEM: A Community  hospital had a 60%+ turnover rate of new hires in the first 90 days. Unfortunately, the hospital was already short-staffed particularly with their Nursing staff.

SOLUTION: 

Performance Intervention

PROBLEM: A New York City hospital system serving 2.6 million residents was in danger of being taken over by the state because of its low HCAP scores, poor quality of care, excessive “incidents” reports and questionable healthcare practices in the emergency room. Insurance reimbursements were in jeopardy of being reduced and long wait times were often highlighted in major news media. Language, cultural and religious differences led to frequent verbal and physical conflicts in front of patients.

SOLUTION: Conducted 60-day needs analysis that resulted in developing a comprehensive, 21-day training program centered around internal and external customer service with a sports/teamwork theme. Developed blended learning, game-based curriculum for an inclusive staff training – from Executives to the sanitation workers. Program included leadership development, executive coaching, soft skills, and team building  Program led to 20-point increase in Emergency Department HCAP scores. Its success led to repeating the training at its 126-year-old sister hospital.

Adding Value to Membership Associations

Helped a national association increase the value of their membership by creating a multi-year leadership development program. Interviewed the association’s CEO, board members, senior management team, regional directors, and members to design, develop and deliver a five-year professional development training program that earned accreditation by the International Institute of Municipal Clerks.

PORTFOLIO

Instructional Design Examples – Password Protected Content

New Hire Orientation


Sage Enterprises LLC Course Checklist


Sales _ Power Influence Self-Assessment


Emotional Intelligence Short Presentation


Training Exercise Samauri _ The Zen Master


Turning the Tables on Your Interview


Awards Infographic


Hospitality Fact Sheet Redacted


Payroll Report


Professional Services Overview


Professional Services Brochure


Talent Tsunami Infographics


Virtual Training Activities


Time Management


Who Moved My Cheese?


TamiG Monthly Newsletter

If you are interested in seeing my portfolio, please email me to obtain the password. These examples are private and may contain copyright restricted content.

PORTFOLIO

Instructional Design Examples – Password Protected Content



If you are interested in seeing my portfolio, please email me to obtain the password. These examples are private and may contain copyright restricted content.


VIEW PRIVATE CONTENT

Tami Means Business

Marketing Professional with broad industry experience including consumer products, healthcare, entertainment, retail, financial services, not-for-profit, technology/internet, publishing and media. Track record of success in identifying untapped revenue opportunities through new market identification, new product introduction and repositioning strategies to jumpstart flat and declining sales. Develop integrated online and offline marketing strategies for B2B and B2C products and services, while increasing ROI. Unparalleled ability to train and motivate internal and external teams to achieve business goals. 

A Tidbit About Tami

Tami Gaines has touched thousands of lives through her coaching, training and speaking engagements.  Her holistic view of and belief in the intersection of business and spirituality, and her transparency in sharing her own life experiences has inspired others to call on her for teaching growth.

Tami is known for her high-energy, spirited, no-nonsense style that keeps her audiences riveted and permanently transformed.  By using techniques that help participants breakthrough mental obstacles and high involvement, accelerated learning technologies, participants learn faster, remember more and achieve maximum results. The change in people is immediate and permanent.

Her unusual approach uses real-world experience rather than theory to provide a rich, engaging, fun experience that gives participants actionable learning and information.

Tami’s personal and professional experiences have made her a much sought-after speaker by a variety of organizations. Tami has been featured in The Wall Street Journal, Crain’s New York Business and on Bloomberg.com.  Tami holds a B.A. from Tufts University and an M.B.A. from Columbia University. She also has professional certificates from william peterson University in Organizational Behavior and Project Management.

LET’S CONNECT!

Phone

973-632-0651

Location

Montclair, NJ United States

Email

tami@tamigaines.com

© 2022 Tami Gaines. All rights reserved.